Month: October 2016

When not to respond

The New Zealand Rugby Union did not need to enter the issue of a Wellington rugby player escaping conviction for street violence.   The appearance of CEO Steve Tew in interviews painted a target on the NZRU, inviting the professionally outraged to demand apologies for a “violent and sexist” rugby culture. Tew was bullied into Read More …

Let the audience fill in the gaps

24 hours after being vilified for firing a disabled worker who stole a colleague’s drink bottle, the chief executive of Bunnings went on Newstalk ZB to explain the sacking. The explanation gave enough hints to suggest that there was more than one side to the story.   “These decisions aren’t taken lightly… it’s just not Read More …

The power of words

Did Brexit win because the word sounded better than Remain? An argument in the referendum wash-up is that ‘Brexit’ was snappy and active, while ‘Remain’ was dour and static.   Brexit supporters were Brexiteers – adventurous, swashbuckling. Those supporting staying were Remainers – boring and against change.   Words are critical to persuasion. They can Read More …

Do journos hate your PR?

A survey by UK-based PR week found journalists think half the PR people they deal with are not good at their jobs.   The main complaint of journalists was that PR people don’t spend enough time looking at the output of the media they pitch to, making the stories of their clients irrelevant.   We Read More …

When in trouble, be specific

The Wellington Rugby Union hit trouble over its response to player Losi Filipo escaping conviction for a vicious fight in Courtenay Place.   The WRFU initially decided to support Filipo’s court case, and stand with him under public scrutiny. But after 24 hours of pressure, the WRFU ‘mutually’ agreed to end Filipo’s contract.   Many Read More …