Airlines often get flak for cancellations, but a customer's recent criticism over social media gave Air New Zealand a chance to reframe...

Cars are symbols of many things, individuality, age, income, and lifestyle. In this age of rage, symbolism now extends to reputation....

Just three years ago, chief communications officers were reporting they were growing their influence in the C-suite. But now,  new...

There’s been much mirth at the Hosking vs Luxon death-spiral interview on whether Luxon would have sacked Andrew Bayly if he hadn't...

Councils aren’t known for being fast-moving, but some of their comms teams buck that stereotype. Last week Gisborne declared itself the...

Health NZ’s limit on Milo drink available to its staff triggered a discontent that had been brewing in the stress of cost-cutting. It...

The speed at which moments of outrage fade with time is a saving grace and curse in politics. So although Christopher Luxon’s clumsy...

The corporate response to the CEO shot dead last week in the US is likely to be more of the distance that is already generating customer...

Last week, Spanish offshore wind company BlueFloat Energy announced it was pulling out of its $6 billion projects off Waikato and South...