When public safety is threatened people seek reassurance in the simple answers, even though they may be the wrong ones.  Organisations...

A new analysis of the removal of Sevens Rugby from Wellington has blamed the organisers, including NZ Rugby, and the police for the...

Which of the two photos above is the best one to help tell the story about their technology? The one of the three brothers dressed up as...

A journalist commented on our Communicator of the Year award; “You’d expect them to be good communicators because it’s their job.” That...

The Oscars hired PwC to run a process that didn’t lead to errors in awarding gongs. They would have been better hiring a PR company to...

A strict “media policy” on who can speak to journalists only works if those who do speak are good at it, and free to use their skills....

The death throes of the Wellington Sevens illustrate one of our favourite business maxims: act in the interests of your audience, not...

Donald Trump has been elected US President despite months of intense, high-profile condemnation from the political and media...

A challenge of our social era is that it is hard to ignore headlines, but more necessary than ever before. The challenge of good PR...

24 hours after being vilified for firing a disabled worker who stole a colleague’s drink bottle, the chief executive of Bunnings went on...

Did Brexit win because the word sounded better than Remain? An argument in the referendum wash-up is that ‘Brexit’ was snappy and active,...

A survey by UK-based PR week found journalists think half the PR people they deal with are not good at their jobs. The main complaint of...

The Wellington Rugby Union hit trouble over its response to player Losi Filipo escaping conviction for a vicious fight in Courtenay...

There is an easy way recognise the people in your networks and to get some effortless publicity for your organisation; nominate a staff...

It has been fascinating to study performance of the “transparent” approach to communication adopted by councils over contamination of the...

We live in in a topsy-turvy, hyper-sensitive era, where photos of staff playing the fool get a public treatment worse than dangerous...

In our Mind the Gap function this week over 30 professionals working in agriculture addressed the effects of a growing divide between...

According to research by the Economist Intelligence Unit, CEOs say reputation is their organisation’s most prized asset. But they also...

The tether that once bound urban and rural New Zealand has come loose. Urbanisation has disconnected us. Some people even contemplate a...