A common cause of reputation damage is a failure to anticipate. Accusations that a Kiwibank manager’s neglect helped a customer invest in...

New Zealanders, with our international reputation as relaxed quipsters, should be expected to take the opportunity offered by April 1st....

Wailing over media job losses has obscured research in the same week that every mainstream media outlet in New Zealand scores under 5/10...

This month Blackland released its triennial study into the academic and working backgrounds of current Members of Parliament.  We collate...

Blackland has a reputation for helping new ideas get heard and adopted. This can be especially challenging for infrastructure because the...

A watershed moment in the career of every Prime Minister is not when the media turns on them, but when they turn on the media. It’s a...

An incredible 12 million people saw the social media video of an attractive tramper complaining that her North Face coat was not...

There’s no perfect moment in PR. You must capitalise on all your chances. So we were impressed with Havana’s Potti Wagstaff comments when...

The biggest risk to the Coalition Government is the lack of attention small problems will receive. Everyday system dysfunction is having...

This week we needed some information from a Government agency. Like many organisations, the only contact point was a web form, or a...

While media took a paint-by-numbers angle that the failure of upstart grocery store Supie’s underscored the supermarket duopoly, Powered...

The final election result has confirmed that National will need at least two other Parties for a majority in Parliament. National lost...

In 2006 Guy Goma, a man attending a job interview at the BBC, was infamously mistaken for someone else and interviewed live on air. Guy...

This week the Hutt City Council failed in its attempt to force hundreds of houses into heritage zones. Blackland pitched in last year to...

No one argues more than us that PR must be about real things. There is an exception: plans for the future are also newsworthy. Many...

No professional field lets people down more than PR and marketing – and the managerial masters it serves. The problem is a belief that...

If there was ever a time for communicators to lean on their CEO, it’s during a recession. Organisations in a battle to retain customers...

Q+A’s Jack Tame is the pre-eminent interviewer for pushing a question, then pushing it harder. He picks a ‘gotcha’ question and asks it...

PR is the expression of brand values through action. The pros take care to ensure the actions are not so far from the brand’s reputation...

The Wagner Group’s ‘mutiny’ offers clues for organisations fighting for their interests. A common frustration of executives is the lack...