How the mask rule was obscured

March 1, 2021

When one fact masks another

When Auckland and the rest of New Zealand moved down to Covid
Alert Level 1 recently, the announcement was met with relief from the public.

Most missed that the Government added a new rule to the levels;
that face-coverings would be mandatory on public transport.  

That led to ignorance, and then confusion, among commuters on
public transport. It now appears to have cemented into some

The reason the face-coverings rule was missed was that audiences
were listening for a different piece of information. In addition, after a lot
of fuss last year about what the levels meant, people had learnt to associate
masks with Level 2. So a change to this pattern needed to be highlighted.

To ensure the face-mask rule was heard, it should have been paired
tightly with the news about the levels.